At Shoepo.com, operated by Golden Horizon Business LLC, we value your privacy. This Policy explains the types of information we collect through our Website, how we use and share that information, and the measures we take to keep it secure. By accessing or using our Website, you accept the terms of this Privacy Policy. If you disagree with any part of this Policy, please refrain from using our services.

This Policy applies solely to data collected via this Website and does not cover information obtained through other channels.

1. Information We Collect

We may collect the following types of information from you:

  • Personal and contact details — such as your name, username, user ID, address, and email address when you register, place an order, or contact us.
  • Payment details — including your credit card or other payment information when you make a purchase. You confirm that the details you provide are accurate and that you are authorized to use the payment method.
  • Technical data — such as your IP address, browser type, and operating system, which is automatically collected when you visit our Website.

When you provide personal data for actions like creating an account, completing a purchase, verifying payment, or requesting a return, you consent to our collection and use of that information for the stated purpose.

For other uses, such as marketing, we will either ask for your explicit consent or provide an option to decline.

2. How We Use Your Information

We use the data we collect for purposes including:

  • Providing you with access to and use of Shoepo.com
  • Processing orders and managing accounts
  • Handling payments
  • Sending important service notifications, security updates, and account-related messages
  • Conducting reporting and analytics
  • Offering customer support
  • (With your consent) Sending promotional messages or marketing content

We rely on legitimate business interests, contractual necessity, legal obligations, or your consent as appropriate.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share information with trusted service providers who help us operate our business, as long as they agree to keep your information secure and confidential.

We may also disclose your information when required by law, to enforce our policies, or to protect our rights, property, and safety.

4. Third-Party Services

Certain third-party providers (such as payment processors) may collect, use, and disclose your information to the extent necessary for them to provide their services. These providers have their own privacy policies regarding how your data is handled.

Please be aware that if you engage with a third-party service provider in a different jurisdiction, your data may be subject to the laws of that jurisdiction. For example, if you’re located in the U.S. and a transaction is processed by a gateway in another country, your personal data may be accessible under the local laws there.

When you leave our Website or are redirected to a third-party platform, this Policy no longer applies, and we encourage you to review their privacy terms.

5. How We Protect Your Information

We take reasonable precautions and follow recognized industry standards to safeguard your personal data against unauthorized access, misuse, loss, alteration, or destruction.

For payment details, your information is encrypted using secure socket layer (SSL) technology and stored with AES-256 encryption. While no internet transmission is ever entirely secure, we comply with all applicable PCI-DSS requirements and maintain additional protective measures.

At Shoepo.com, your personal data is never shared beyond what’s necessary to fulfill your requests and improve your experience.

6. Where Your Data Is Stored

Your information is processed at our business offices and by third-party services that assist us. By submitting your personal data, you agree to this transfer, storage, and processing. We take steps to ensure your data remains protected according to this Privacy Policy, regardless of location.

7. How Long We Keep Your Data

We retain your information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required by law. When you close your account, we will delete or anonymize your data, except for information we may need to keep for legal compliance, fraud prevention, or other legitimate business reasons.

8. Use of Cookies

We use cookies and similar technologies to enhance your browsing experience, track Website usage patterns, and provide personalized content. Cookies allow us to recognize repeat visitors and gather insights into Website performance.

You can adjust your browser settings to disable cookies, though some features of the Website may not work properly without them.

We may also use cookies from third-party services such as Google and Meta for analytics and advertising purposes. These services have their own privacy policies for managing collected data.

Our Website is designed for sneaker enthusiasts of all ages. We do not intentionally restrict access based on age, but we encourage parents and guardians to supervise online activities for younger users.

9. Managing and Deleting Your Data

You can review, modify, or delete your personal information at any time by accessing your account settings or contacting us using the information provided below.

If you request to delete your account, we will remove your personal information from our active records, except as necessary for fraud prevention, legal compliance, or resolving disputes.

If you signed up via Facebook, you can manage or delete your information through Facebook’s settings by navigating to “Apps and Websites,” locating Shoepo.com, and removing access.

10. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on our Website, and significant updates may be communicated via email if we have your contact information.

By continuing to use our Website after such changes, you agree to the updated terms. If you disagree with any modifications, you must stop using the Website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to contact us: